At Snuggling Cloud, we aim to provide a seamless shopping experience and ensure that your products reach you in a timely and safe manner. Below is our detailed shipping and delivery policy:

Shipping Locations

We currently ship our products across India. We do not offer international shipping at this time.

Processing Time

• Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. The delivery times are estimated from the date of dispatch, not the date of order.

• Standard Shipping: 5-7 business days
• Express Shipping: 2-4 business days

Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, which will include a tracking number. You can track your order using the link provided in the email or by visiting our website and entering the tracking number.

Delivery Delays

Occasionally, there may be delays in delivery due to unforeseen circumstances such as severe weather, natural disasters, or transportation strikes. We will do our best to keep you informed in case of any significant delays.

Shipping Carriers

We partner with reputable shipping carriers to ensure your order is delivered safely and promptly. Our primary shipping partners include [list of carriers].

Address Accuracy

Please ensure that your shipping address is correct and complete. Snuggling Cloud is not responsible for orders that are delayed or returned due to incorrect or incomplete addresses. If you realize that you have entered the wrong address, please contact us immediately at [email protected]

Damaged or Lost Packages

If you receive a damaged package, please contact our customer support team within 24 hours of delivery with photographic evidence. We will work with the carrier to resolve the issue and replace the damaged items if necessary.

In case of a lost package, please contact us as soon as possible so we can initiate an investigation with the carrier. We will keep you informed throughout the process and work towards a resolution.

Contact Us

For any questions or concerns regarding shipping and delivery, please contact our customer support team at:

Email: [email protected]

Thank you for choosing Snuggling Cloud. We are committed to providing you with the best shopping experience and ensuring that your products are delivered with care and efficiency.